At Platinum Stairlifts, we continuously strive to improve our products based on feedback from our valued partners. We are thrilled to announce the launch of the Cageless OSG, a significant innovation in our stairlift systems that will bring multiple benefits to both installers and end users.

This latest enhancement eliminates the traditional cage in the OSG mechanism of our ergo Ultimate stairlifts. By replacing the cage with spring-loaded pins inside the pinion, we’ve made the installation process smoother, quicker, and more reliable. Installers can now work with less anxiety, knowing that there’s less risk of damaging the cage during loading, which often leads to costly breakdowns or delays.

Key Benefits of the Cageless OSG:

• Reduced Installation Time: Without the cage to worry about, installers can complete their tasks faster, leading to quicker project turnaround times.
• Minimised Risk of Damage: The absence of a cage means there’s less chance of parts being damaged during installation, reducing the risk of breakdowns and installation aborts.
• Quieter Operation: The new design eliminates the metal noise that often occurs when the stairlift travels around bends, providing a smoother and quieter user experience.
• Improved Reliability: With fewer parts to manage, there’s a lower likelihood of technical issues related to the cage system, resulting in fewer service calls and a more reliable product.

The Cageless OSG is a true testament to Platinum Stairlifts’ commitment to innovation and reliability. This upgrade marks a huge improvement in the way stairlifts are installed and used, ensuring that our partners can deliver high-quality solutions more efficiently.

It’s important to note that this change applies only to new models, and it is not retrofittable. Existing ergo Ultimate stairlifts in the field will continue to operate with the cage system. However, all new ergo Ultimate carriages will feature this Cageless OSG system, clearly marked for easy identification.

If you have any questions about the Cageless OSG, our technical support team is ready to assist. We’re confident that this new feature will enhance the overall experience for both installers and users alike, reinforcing our dedication to quality, partnership, and continuous improvement.

Contact Us for More Information

For any queries, feel free to reach out to our technical support team at technical.support@platinumstairlifts.com or call us at +44 (0)1535 631177.

We are excited to offer this significant improvement and look forward to seeing how the Cageless OSG transforms installations across our valued partnerships.