Get In Touch

with platinum stairlifts

+44 1535 63 11 77

Head Office
Unit 10, The Crossings,
Crosshills Business Park,
Crosshills, Keighley,
West Yorkshire,
BD20 7BW

Deliveries & Collections
Foundry Park
Chesham Street
Keighley
West Yorkshire
BD21 4NS

enquiries@platinumstairlifts.com

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    Frequently

    Asked Questions

    CAN I CHOOSE THE COLOUR OF MY STAIRLIFT?

    Platinum offers a choice of upholstery colours to compliment your décor. Curve rails can even be upgraded to be painted in a choice of colours. These are options that can be discussed at the time of your quote. To find out more

    WHAT HAPPENS IF SOMETHING GETS IN THE WAY OF THE STAIRLIFT AS IT IS MOVING?

    Your stairlift will be fitted with safety sensors which can detect objects blocking the stairs - even pets and grandchildren! If the sensor detects an obstruction, it will automatically stop the lift until the path is clear.

    WHAT IS THE WEIGHT LIMIT ON A STAIRLIFT?

    Weight limits depend on the make and model of lift. Our maximum limit can accommodate up to 25st (160kg). Your stairlift provider should be able to provide you with the most appropriate solution for your requirements.

    WHAT IF MY STAIRLIFT BREAKS DOWN?

    Our stairlifts are very reliable; however, in the event of a breakdown, a specialist engineer from the company which supplied the lift will visit you and quickly fix the problem.

    HOW MUCH NOISE WILL MY STAIRLIFT MAKE?

    Stairlifts are very quiet. You will even be able to use your stairlift at night without the fear of disturbing other people in the house or your neighbours.

    HOW MUCH ELECTRICITY DOES A PLATINUM STAIRLIFT USE?

    Platinum Stairlifts are extremely energy-efficient, their use is equivariant to that of a small household appliance, meaning you will not notice any significant changes to your electricity bill.